Defining: Recognise information needs within a problem

• Clarify the problem, identify key issues

• Identify the need to access additional resources as reference tools, support documentation or working papers.

Locating: Identify sources of information

• Evaluate a range of information sources dirctly relevant to the problem

• Choose appropriate sources

Selecting: Develop successful search strategies. Evaluate the information

• Choose the appropriate search tool

• Construct precise search strategies

• Check the authority, validity, currency and timeliness of the source

• Apply critical literacy skills before proceeding

Organising: Reconstruct knowledge taking into account additional information

• Assemble the information

• Organise the information

• Reassess the situation taking into account the additional information located in context of the problem.

Presenting: Communicate solutions to information problems

• Analyse and evaluate the possible solutions making an informed decision.

• Present information in an appropriate domain specific format

Evaluating: Checking on the outcome

• Review the processes used. Respond to feedback

• Reflect on what has been learnt

reproduced with permission from Jan Richarson,
Open Access Support Centre, QLD